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Admin Panel

Organization settings are managed through the web admin panel at auth.zencoder.ai. Owners and Managers can access all administration features.

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Roles & Permissions

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Seat Management

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Adding Users

  1. Go to auth.zencoder.ai
  2. Navigate to Members in the sidebar
  3. Click Invite and enter the user’s email address
  4. The user receives an invitation to join your organization

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Removing Users

  1. Go to Members
  2. Find the user and click Remove
  3. The seat is freed immediately and can be reassigned
Monitor seat utilization through the Analytics Dashboard — identify inactive seats and reallocate them to active team members.

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Credit Controls

Zencoder uses a usage-based credit model. Admins have controls to manage how credits are consumed across the team:

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Per-User Credit Caps

Set a maximum percentage of the org credit pool that any single user can consume:
  • Default: Credits split equally across seats
  • Custom: Per-user overrides for power users or restricted accounts
  • A user hitting their cap is blocked until the admin re-allocates or buys a top-up

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Re-Allocation

Admins can rebalance credit caps mid-cycle. Re-allocation shifts the cap — it doesn’t create or destroy credits.

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Top-Ups

When the org runs out of credits:
  1. Go to your billing settings at auth.zencoder.ai
  2. Purchase a top-up (minimum $20)
  3. Top-up credits go into the shared pool and follow per-user cap rules
Top-up credits are non-refundable. Plan credits expire at the end of each monthly billing period — no rollover.

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SSO (Single Sign-On)

Available on Pro Plus, Pro Max, and Enterprise plans.

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Supported Protocols

  • SAML 2.0
  • OIDC (OpenID Connect)

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Configuration

  1. Go to auth.zencoder.ai
  2. Navigate to Settings → SSO
  3. Select your identity provider (Okta, Azure AD, Google Workspace, etc.)
  4. Enter the required metadata (Entity ID, SSO URL, certificate)
  5. Test the connection before enforcing SSO-only login

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Enforcement

Once configured, you can enforce SSO-only login — users must authenticate through your identity provider. Direct email/password login is blocked for enforced organizations.

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Audit Logs

Available on Pro Plus, Pro Max, and Enterprise plans. Track actions across your organization:

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Accessing Logs

  1. Go to auth.zencoder.ai
  2. Navigate to Settings → Audit Logs
  3. Filter by date range, user, or event type
  4. Export as CSV for compliance reviews

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Repository Management

For teams using Multi-Repository Search:

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Connections

Connect to your version control system:
  1. Go to Connections in the admin panel
  2. Click Add and select GitHub, Bitbucket, or GitLab
  3. Provide an access token with repo read permissions

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Repository Indexing

  1. Go to Repositories in the admin panel
  2. Click Add and select repositories from your connected VCS
  3. Enable the Indexing flag for each repository you want agents to search
  4. Configure access permissions — all users by default, or restrict to specific emails
Only repositories with the indexing flag enabled are searchable by agents. Indexes update at least once daily.

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Analytics Dashboard

Available on Pro Plus and above. The Analytics Dashboard provides:
  • Daily active users — track adoption trends
  • Member activity — per-user usage with last-active timestamps
  • IDE breakdown — VS Code vs JetBrains usage
  • Language analytics — which programming languages your team uses with Zencoder
  • CSV export — download data for BI tools and compliance
Access it at auth.zencoder.ai/analytics.

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Plan Comparison for Teams

Pricing & Plans

Credit model, top-ups, and plan details

Analytics

Usage tracking and team insights

Multi-Repository Search

Set up cross-repository indexing

Security & Privacy

Data handling, compliance, and enterprise controls