> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zencoder.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Community & Support

> Join the Zencoder community, get help, and share feedback.

## Reach Us

<CardGroup cols={3}>
  <Card title="Discord" icon="discord" href="https://discord.com/invite/zencoder">
    Real-time help, workflow discussions, and community support in topic-focused channels.
  </Card>

  <Card title="Email Support" icon="envelope" href="mailto:support@zencoder.ai">
    Account issues, billing, or anything sensitive — **[support@zencoder.ai](mailto:support@zencoder.ai)**
  </Card>

  <Card title="Submit Feedback" icon="message" href="https://zencoder.ai/feedback/in-trial">
    Goes directly to the product and engineering teams.
  </Card>
</CardGroup>

***

## Community

<CardGroup cols={2}>
  <Card title="Reddit" icon="reddit" href="https://www.reddit.com/r/zencoder/">
    Longer-form discussions, feature requests, and workflow tips.
  </Card>

  <Card title="YouTube" icon="youtube" href="https://www.youtube.com/@zencoderai">
    Tutorials, demos, and product walkthroughs.
  </Card>
</CardGroup>

***

## Social

<CardGroup cols={3}>
  <Card title="Twitter / X" icon="x-twitter" href="https://x.com/zencoderai">
    Updates and announcements
  </Card>

  <Card title="LinkedIn" icon="linkedin" href="https://www.linkedin.com/company/zencoderai">
    Company news
  </Card>

  <Card title="Instagram" icon="instagram" href="https://www.instagram.com/zencoderai">
    Behind the scenes
  </Card>
</CardGroup>

***

## Troubleshooting

<CardGroup cols={2}>
  <Card title="Zenflow Issues" icon="desktop" href="/zenflow/support-and-troubleshooting">
    Common Zenflow fixes, log file locations, and how to report issues.
  </Card>

  <Card title="IDE Plugin Debug Info" icon="bug" href="/user-guides/troubleshooting/debug-information">
    Operation IDs, log access, and sharing debug information for VS Code and JetBrains.
  </Card>
</CardGroup>

***

## Community Guidelines

**We encourage:** Helpful discussions, knowledge sharing, respectful questions, and supporting fellow developers.

**We don't allow:** Harassment, spam, off-topic self-promotion, or sharing personal information.

<Warning>
  The team reserves the right to remove content or ban users who violate these standards.
</Warning>